- Dialog Flow
- Internal Administrators
- Ideation & Design Thinking
- UI / UX Design
- User Testing
Enhancing DESSA with Electron and Iterative Design.
With the launch of the Electron Design System, we were given the directive to enhance DESSA’s visuals.
As any designer knows though, there is always room to improve the experience. So through user feedback and testing, we were able to convince the business to allow us to also apply functional improvements.
The result was a much cleaner, modern and more intuitive experience.
Post launch, we heard a number of things from users both good and bad. After several interviews and user testing, three consistent patterns emerged that all users seemed to face. The team determined these three key items would make the most difference in users lives.
Whiteboarding & Collaboration Sessions
To determine new requirements, we met with stakeholders and held design thinking sessions
Putting together a moodboard
To define the project vision, a moodboard was put together. The goal was to have a clean and intuitive app with data visualization that is easy to decipher.
Adjusting the Architecture
We looked at the current app and adjusted the architecture to improve navigation and usability
Enhanced looks. Enhanced usability.
Functional but flawed.
Clean, modern and more intuitive.
We didn't forget about mobile...
DESSA 2.0 was designed from the get go with responsiveness in mind.
Lessons and Outcomes
The challenges we faced as a team were:
- Implementing the Electron Design System
- Proving to the business that we should enhance an already easy to use system
- Getting the approved use of time to test and iterate on the new design
Was it a success and were the goals met?
- The Electron Design System was implemented seamlessly
- Testing concluded that users were able to find information more easily and perform tasks 28% faster
“Continuous improvement is better than delayed perfection.”Mark TwainAmerican writer, humorist, entrepreneur, publisher, and lecturer